Terms & Conditions
and Delivery policy
You may cancel the purchase made anytime up to fifteen (15) calendar days after delivery of the said item, by contacting the Retailer, preferably in writing.
The Retailer shall refund any sums which you may have paid within thirty (30) calendar days. The Retailer reserves the right to withhold any bank charges it incurs in connection with the cancelled purchase.
Where the item has already been delivered to a Gift List holder, you are to make immediate arrangements for the gifts/items to be returned in person to the Retailer.
Purchase of gifts or items made to specification or clearly personalised may not be cancelled.
Where any gift or item selected and purchased from a list is unavailable or for some reason beyond the control of the Retailer availability cannot be confirmed, the Retailer shall endeavour to replace the gift/item purchased with another gift/item from the same list/range to your satisfaction and with your consent. In default the Retailer will refund the payment made.
Should you wish to return any item, this should be delivered to our San Gwann outlet in its original box. Please make sure that you keep the receipt when purchasing items as we have a strict policy of – no returns without original box and receipt.
Delivery outside Malta & Gozo is not yet available. For purchases over €50 no delivery charges are applicable within Malta, purchases under €50 have a charge of €5. A delivery charge of €10 applies for deliveries to Gozo. Free pick-up from store is optional.
List Gifts purchased on-line from this site shall be delivered by the Retailer on your behalf to the List Holder, at no extra charge. Delivery dates and location are arranged in advance between the Retailer and the List Holder. No guarantees are made by the Retailer to deliver the purchased gifts or items prior to the date of the wedding/engagement/occasion, though every effort will be made to do so. The Retailer regrets that it cannot deliver items on Gift List items to any other address that you may request.
The Retailer endeavors to deliver Gift List items purchased on-line duly wrapped, though exceptions may be made due to size or shape of the gift. No charges shall be made by Retailer for wrapping services.
All other deliveries will be made to the address of the registered Account Holder, unless agreed differently.